Inflatables can be setup on grass concrete asphalt hardwood or artificial grass. We DO NOT SET UP ON DIRT. It is the Customers responsibility to make sure there is a large enough space for setup. Customer is responsible for measuring their setup area to make sure it will fit. If upon delivery time Jumper Fun Party Rentals Discovers there is not enough space for setup then a customer may still be required to pay for the rental even if we have to exchange the rental for a smaller item that fits or if the order is cancelled entirely. Hills or slight inclines in setup location should be a maximum of 5 degrees. Gates and walkways have to be a minimum of 4 feet. Jumper Fun Party Rentals only set-up inflatables and canopies; all other rentals the customer is required to set up such as tables/chairs, concession machines etc. Jumper Fun Party Rentals can set up other rental equipment at the customers request for an additional fee.
STAIRS
Following products can NOT go up any steps/stairs: All Inflatables. There will be an additional fee if customer has stairs for all other smaller rentals such as tables chairs
WATER SLIDES
Fill up is depending on water pressure but can take up to 1 hour to fill up.
Water slides require a regular garden hose (not provided) within range of the setup area. Water slides are recommended to set up on grass. Water should be turned off when the water slide or slip n slide is not being used.
SITE PREPARATION
Customer must make sure setup site is ready (i.e. lawns mowed vehicles/obstacles out of the way animal feces removed setup location cleared) before driver is scheduled to arrive. If the site is not ready or accessible when the driver arrives or if rented equipment cannot be moved directly on site (extra handling involved) the customer may be charged an additional delivery fee. If site is not prepared driver might be forced to leave and reschedule your delivery at a later time in which case a re-delivery fee might be applied. Customer gives Jumper Fun Party Rentals employees and sub-contractors permission to enter their property to drop off or pick-up rental equipment even if the customer is not present.
Underground Utilities: Please be ready to inform driver of the existence of any underground utilities (i.e. phone lines gas lines septic system etc.) that may interfere with the ability to stake and/or anchor equipment. Customer assumes responsibility for any damage to underground equipment or landscaping resulting from equipment installation.
RESERVATION LENGTH
All regular prices are for a maximum 8-hour rental term. The earliest deliveries start from 7 AM on the day of the event. Pickups can range up to 2 hours after the desired pickup time. It is required to have at least a 2-hour window for delivery and pickup so drivers can make deliveries on time; otherwise, delivery and pickup times are NOT GUARANTEED. The latest pickup time is at 9 PM. If the event goes late into the night, it is recommended to choose the overnight option, which we will then pick up the following morning between 7AM – 11 PM.
TERMS OF RENTAL
The CUSTOMER shall be fully responsible for operation after receiving the jump unit. JUMPER FUN PARTY RENTALS is not responsible for any injuries occurring while the rental of the jump unit is in progress. The customer further agrees to hold JUMPER FUN PARTY RENTALS free harmless against any and all cost incurred due to claims; and further shall be identified for any and all cost incurred due to claims from anyone, including court cost and attorney fees; and other related cost involving the jump rental. The CUSTOMER is responsible for the replacement value of a new jumper unit in the event of that, vandalism , fire, or any act which may damage or destroy the rental property. Failure to observe the terms of this agreement, to make a payment, or failure to have the equipment ready for pick up as agreed to, shall make the customer liable for any additional one-day rental fee per day until all equipment is returned, plus any court and/or attorney fees incurred in order to obtain the return of this rental product.
DELIVERY
An adult must be present during the installation and takedown of the equipment. The customer grants JUMPER FUN PARTY RENTALS the right to enter the property for setup and takedown of the jumper. Please note that our drivers do not rearrange, move, or clear customer’s belongings from front/back yards or driveways. Tables, chairs do not include set up. Deliveries will be made between 7 AM and your reservation time (this is necessary to meet all customers’ requested reservation times). The person who made the reservation or who made payment must be present during the time of delivery to sign for the rental. The customer is required to check the rented unit and all tie downs before the driver leaves because there is no guarantee that the driver can return before the pickup time. Deliveries for the day before your event are able to be arrange no earlier than 6 PM.
CANCELATION POLICY
If a customer decides to cancel their reservation they must at least 72 HOURS 3 days) before their reservation day. If the customer cancels their order less the 72 hours of the rental they will be charged the whole rental amount.
If the customer cannot get a hold of the company or has called after business hours it is still the customers responsibility to leave a message in the companys messaging system about cancelling their reservation or sending an email to info@jumperfunpartyrentals.com
It is the customers responsibility to contact Jumper Fun Party Rentals If customer decides to cancel order once Jumper Fun Fun Party Rentals driver has already arrived at their location than Jumper Fun Party Rentals reserves the right to charge customer a cancellation fee for not contacting before delivery and for making our driver do the labor work and drive out to your location.